Privacy Policy

PRIVACY POLICY for www.ylc.co.uk

Our Company is dedicated to protecting your privacy when you visit or communicate with our site or personnel.  The Privacy Policy offered here, along with our terms of use offers an explanation regarding any personal data you may provide to us or that we gather from you.

The Policy may be changed occasionally to update you regarding any changes, so please make sure you review the Privacy Policy.

 Our Data Controller is Roger Pearce for purposes of the Data Protection Act of 1998.]  

  1. 1.    Data and Information Collected

Preservation of your privacy is important to us and we are committed to letting you know how we use your personal information. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Information which identifies you personally will only be used:

  • to provide the services you require.

  • to assist us in the development of services we provide to our clients.

  • for email to notify you of forthcoming sales and events.

  • for the provision to mail our clients of forthcoming sales and events.

The type of information we will collect about you includes:

  • your name

  • address

  • phone number

  • mobile number

  • email address

  • details of information you wish to receive from us

We will not e-mail you with information unless you have given us your consent on our registration page.

We will give you the chance to refuse any marketing mail or email from us in the future.

We do not collect data of a sensitive nature as defined in the Data Protection Act 1998, and if any such data is inadvertently collected it will be removed from our records as soon as practicable.

You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

2. How we use Cookies

 It is possible that we may gather information regarding your computer for our services.  This collection of data is used for statistical analysis about our website..

Any information shared will not identify who you are, but rather be mathematical data about our visitors and their use on our site.  The data does not give out any personal details.

Cookies may be used to gather this general internet data.  When used, cookies are downloaded to your computer without prompting.  The cookie file is stored on your hard drive, where files are transferred to.  This information helps us improve our site and services to you.

All computers can block cookies by activating proper browser settings.  There is a place to enable you to decline cookies under the options menu.  Please note if you decline cookies you may experience limited access to certain areas of our site.

3. Information Use

Any information collected and stored regarding you is to enable us to offer better services to you.  We may also use the data collected for the following: 

3.1 We may use data you provided in order to offer you information you asked for from out site, in direct relation to our services or sales.  We may also send information we feel might interest you, as long as you have consented to such communications.

3.2 Any commitments we made to you may require use of your information, used only to fulfil your request.

3.3 We may use your information to explain any changes our website has undergone such as structural or service modifications, which could affect our service to you.

3.4 An existing customer may require contact regarding goods or services that were a subject of an earlier sale.

3.5 If you do not wish communication from our website you will be given the opportunity to decline any further communications.  We will not allow your information collected while you were on our site to be used by us if the consent is withheld. 

3.6 Please understand that we do not share information that is going to identify you to anybody else. However, on occasion we may provide them with statistics about our site’s visitors.  

4. Personal Data Storage

4.1 It is possible that we may collect transfer data from you regarding locations outside of the European Economic Area.  This information is used for storing and processing.  It may be processed by staff outside the European Economic Area.  We take all reasonable steps to ensure the safety of the data transfer in agreement with this privacy policy. 

4.2 Data you provide us with will be stored on secure servers.  Any transaction details will be encrypted to provide you safety.

4.3 Transmission of data via the internet is never completely secure, thus a guarantee of data sent electronically or transmitted cannot be given.  Information offered is therefore at your own risk.  If given a password or chosen to obtain a password, you can access the secure section, requiring the password to remain confidential by you, as your responsibility.  

5. Sharing Your Information

5.1 If applicable, we may share your personal information to any group member.  This will include subsidiaries or holding companies we may work with, as well as their subsidiaries if any.

5.2 Personal Information may be shared with third parties:

5.2.1 If we sell part or all of our business or assets we may share personal information to a third party.

5.2.2 When legally requested, we may share your information.

5.2.3 Fraud protection and to minimise credit risk may require a sharing of your information. 

6. Third Party Links

Third Party Links to websites on our website are not included in our privacy policy.  You will need to check their privacy policy regarding data.  We do not accept liability or responsibility for third party links and their privacy policies. 

7. Information Access

The Data Protection Act 1998 provides you with rights to access any information we may collect and store about you.  If you wish to have access to this information it may be subject to a £10 payment fee, used to cover our costs regarding the information you requested.  If you wish to access this data please provide contact details below.  

8. Contacting Us

We are happy to receive any queries, comments, or requests you may have regarding our Privacy Policy.  Feel free and do not hesitate to use the following email to contact us: rp@stephenson.co.uk

 August 2012

 

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