I completed the registration page and now I can't login

Once you have completed the registration page of our website you will be sent an activation email to the email address you specified during registration. This email should provide you with a link that activates your registration and logs you in to the website for the first time. If you do not appear to have a link in your activation email, or the link doesn't appear to work, please see the points below.

Which hauliers would you recommend for Machinery items?

F E Brown & Son, Cold Harbour Farm, Thirsk Road, Easingwold, YO61 3NH

01347 821337 / 07740 281452

Febrown2004@hotmail.com *Large Machinery

Johnson Haulage, South Farm, Seaton Ross, York YO42 4NF

01759 319338

sales@johnsonhaulage.com *Large Machinery

John Manners Ltd, Battle Bridge, Alnwick, Northumberland NE66 2BB

07850 325404 / 07703 114314 / 07889 166133.

01665 574231

info@mannerstransport.com *Large Machinery

R McWhirter Ltd, Fell View Garage, Nateby, Kirkby Stephen,

Cumbria CA17 4JP

01768 371557

07779 126031

rmcwhirter@btconnect.com *Small Machinery

Millfield Haulage, 3-4 Millfield Lane Industrial Estate, Nether Poppleton, YO26 6PB

01904 792863

info@mhlltd.co.uk *Pallets

K & L Peach Transport Ltd, Miramaunt, Highfield Road, Bubwith,

Selby YO8 6LY

01757 288384 *Large Machinery

Rhodes Haulage Ltd, Grange Farm, Hazelbush Lane, York YO32 9TR

01904 400175

enquiries@a-rhodes.co.uk *Containers

Mark Watson, Blackfield Farm, Inkerman, Tow Law, Bishop Aukland DL14 4BH

01388 730528

07900 438990

watsonmachinery@icloud.com *Large Machinery

T W Bowler Ltd, Shady Oak Farm, 200 Marple Road, Stockport, SK2 5HE

07710 558426

transport@bowlershaulage.co.uk *Large Machinery

Yorkshire Plant (Beverley) LTD, Weel Rd, Tickton, Beverley HU17 9RY


david@yorkshireplant.com *Large and Small Machinery

I have just registered and haven't received my activation email

If you have completed the registration page successfully and have not yet received an activation email, there are one or two possibilities. You won't necessarily receive your activation email immediately upon registration as your email provider may be particularly busy, meaning your confirmation email might be delayed during this period. If you wait for an hour or two you should hopefully receive the email.

How do I arrange collection of produce?

Following receipt of payment, contact details will be provided for the vendor and collection address.

I registered quite a while ago and still haven't received my activation email

If you have already waited a long while for your activation email to arrive without success, your email provider might think that the email is spam or junk email. As the activation email is automated upon registration, email providers sometimes err on the side of caution and drop these emails in the 'Spam' or 'Bulk Mail' folder. You may be able to access your bulk mail folder either through your email client e.g. Outlook Express, or if you log on to view your email on line through your email provider's website.

What is the holding number for the market?


My confirmation email doesn't have a confirmation link.

Your email/web mail client, e.g. Outlook Express or Yahoo, might not recognise the link in the activation email so it might simply appear as text within your email. If this is the case, please copy and paste the web address into your browser and hit 'Enter'. The activation web address will look likehttps://www.ylc.co.uk/confirm_registration.php?uid=999999&confirm_code=1a2b3c4d. Sometimes the web address may be on more than one line of your email like this:-
so please be careful to copy the entire address.

How can I make payment for the items I have purchased online?

The fastest & easiest method is by bank transfer and bank details can be found on your invoice. Debit card is accepted at the accounts office and also over the phone when the invoice amount is less then £500. We welcome cash up to £7500 and cheques by arrangement. Please be aware that we are unable to accept credit cards.  

My activation link doesn't work

If you have clicked on your activation link without successfully being logged in to your website your email client may have mis-interpreted the link. This might be because the link is split over more than one line. If this is the case, as per the instruction above, please copy the entire link into your browser and hit 'Enter'. Your link might also not work if you have already activated your account. To see if this is the case please go to the login page and enter your email and password.

What time does the auction finish?

When you are on our online bidding platform for any sale, you will see the end time shown on each lot.

I have activated my registration but the login doesn't work

If your registration has already been activated and you log in to the site without errors but it still doesn't give you access to the additional areas of the website, your web browser might be stopping you because it is blocking cookies. Cookies are small text files saved on your computer by a website in order that the website can track you for purposes such as a log-in facility. You should be able to allow cookies by adjusting your browser settings. In Internet Explorer for instance, you can click the 'Tools' menu at the top of the browser, followed by 'Internet Optins...'. Now click the 'Privacy' tab at the top and you should be able to see the settings for cookies. By updating these settings to allow cookies, then pressing 'OK', you should be able to log-in to the website successfully.

How do I enter items to sell?

The quickest way to enter is through our website where you will find “Entry Forms” for all our sales. If you are unable to complete a form online, a PDF option is available to print and send to us. Alternatively, a form can be collected from our office.

How do I turn on the Automatic Logon Facility

When you turn the Automatic Logon facility on the web site sends your computer a friendly 'Cookie' so the next time you go to our web site it recognises you and you do not have to enter your user name and password. To change the setting logon on as normal and on the Home Page click on Remember Me Each time you go to www.ylc.co.uk your user name will be displayed.
For Automatic Logon to work your browser must be set to accept cookies. To check this start your browser and click Tools -> Internet Options and select the Privacy tab. Set the slider to either Medium High or Medium (but no lower) then click Apply.
Logon on to the web site again entering your user name and password as normal but this time your web browser will receive the cookie so you can logon to the web site in future without entering your details.

How do I bid online?

To access the bidding platform, please click on “YAC Online”. From here you have two options. If this is your first time, please create an account and follow the instructions that appear. If you are a returning customer, please login using your email and password. You may be required to update details. If asked, please follow any instructions that appear on screen.

I have forgotten my password or login email address

If you have forgotten your password click on the Forgotten Password link on the Home page. Enter your login email address and we will send you an email with a web link to a web page where you can enter a new password. If you have forgotten the email address you used to register with. Fill in your Surname and Post Code and we will send you a link to your My Details page. Here you will see your email address you registered with and you can also change your password if you cannot remember it.

I have a YAC bidding number, can I login to the auction site with this?

The bidding number you may already have does not apply to the online auctions. Please follow the instructions for bidding online.

I am still having difficulty

If none of the above solutions help you, you may not be able to log-in to our website because your web browser is an old version. If you have Internet Explorer below version 5.0 or Netscape version 4.7 or below, you may need to upgrade your browser. To upgrade to the latest version of Internet Explorer, please click here and find the appropriate version for your computer.

If all else fails

Please send us an email with the email address you used as a login name so we can help you to get connected to our web site. rp@stephenson.co.uk

My account says pending auction approval. What has gone wrong?

If you are pending auction approval, it means that the deposit hasn’t been approved with your bank. In most circumstances your bank will ask you to approve the transaction; either by text message, automated phonecall or approval on your banking app. If you are pending auction approval, please contact is on 01904 489731 and we will be able to remove the pending status to allow you to register successfully. Please follow the instructions that come up on your screen.  

What are the office opening hours?

Monday: 8am – 5:30pm  

Tuesday to Friday:  8am – 5:30pm  

Are you open for viewing before the auction starts?

All viewing dates and times will be noted on our website. You can find these by clicking on the relevant sale. Alternatively, visit YAC Online and then the relevant auction, and under the sub-heading description you will find all required information.

What are the café opening hours?

Monday to Thursday:  8.30am – 8.30 pm  

Friday:  8.30am – 2.00pm   


I haven’t received my lot numbers in the post?

Lot number stickers are no longer sent in the post. Pre-Sale notifications will be emailed to you (should we hold an email). If we do not, then one will be sent in the post. All lot number stickers can be collected on site.

What are the Machinery sale field opening hours?

Monday to Friday 8am till 5pm  

The Saturday before and after each sale is open for delivery/collection from 8am to 2pm. (Note: you must have a Pass Out for collection.) 

When do I get paid for my lots that I sold in the auction?

Sale proceeds will be released the week following the sale provided that we have received payment in full from the purchaser. Our preferred method of payment for items sold is via BACS. Please provide your details in writing should we not hold them. The date in which you can expect to receive payment will be detailed on your statement.

What are the Household sale delivery hours?

Monday and Tuesday before each sale 8.30am till 5pm

When do I get my deposit back?

When registering to our auction, if a deposit is required we place a hold on your account for this amount. The amount will be stated in the T&C’s that you agree to when registering. If you are successful in purchasing, we will request the full amount of deposit should your invoice equal more than the agreed amount. If the invoice total is less, then we only take the amount required.

What are the Tack sale delivery hours?

The Tuesday before each sale 9am till 4pm 

How do I know my lots have been entered?

After the closing date for entries you will receive a Pre-Sale Notification confirming details of your lots entered into the sale, including opening times for delivery.  These are sent out by email.  Please note that the automated receipt of email entries is not a confirmation that the lots have been included in the sale.

Are you open on a weekend for me to pick up lots that I’ve purchased?

We are open the Saturday following the machinery auctions for  collection only. We do not offer Saturday collection for any other auction. All collection times will be detailed in the email sent to you following your purchase. If you are unsure, please contact us before you travel. All items must be paid for before collection and you will need a Pass-Out.

Are there any live auctions anymore at Murton?

We hold weekly livestock auctions on a Monday and Thursday at the market. All other auctions (Machinery, Household & Tack) are currently online.

Can I come to the auction centre and bid?

All bidding in our Machinery, Household & Tack sales takes place online. We do welcome customers who want to try and bid online, but aren’t confident, to visit and we can talk them through the process in person. Customers are able to access the Wi-Fi in order to bid on any device they bring with them whilst on site.

Your questions not answered?

If you have a question that you can't find the answer to above please contact us.